Red Level at Gran Melia Palacio de Isora - Adults Only | Hotel in Alcalá, Spain

| 8.5 (331 Reviews) |   Pet Friendly  8 Bathrooms  23 Guests
Alcala Hotel | Red Level at Gran Melia Palacio de Isora - Adults Only

Hotel with Entertainment, Pool and Transportation

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Red Level at Gran Melia Palacio de Isora - Adults Only is located in Alcalá.

This 78 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Balcony/Terrace, Internet, and several others. This is a 5 star rated property and has over 331 reviews with the average score of 8.5 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 78 Bedrooms Hotel if you want to learn more about this Casai place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This Red Level at Gran Melia Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Red Level at Gran Melia Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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La Costa, s/n, Alcalá, 38686, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Bar
Parking
  • Private Parking
  • Parking on site
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Parking
  • Free parking
Activities
  • Turkish/Steam Bath
  • Hiking
  • Indoor pool (year-round)
  • Hairstyling
  • Body scrub
  • Diving
  • Facial treatments
  • Spa
  • Haircut
  • Windsurfing
  • Fitness classes
  • Canoeing
  • Body wrap
  • Waxing services
  • Live music/Performance
  • Tennis court
  • Pedicure
  • Fitness
  • Locker rooms
  • Live sports events (broadcast)
  • Hair treatments
  • Sauna
  • Hair coloring
  • Beach
  • Archery
  • Fishing
  • Snorkeling
  • Spa/Wellness packages
  • Personal trainer
  • Spa lounge/Relaxation area
  • Spa facilities
  • Bike tours
  • Makeup services
  • Beachfront
  • Massage chair
  • Indoor pool
  • Tennis equipment
  • Body treatments
  • Yoga classes
  • Cycling
  • Manicure
  • Foot bath
  • Aerobics
  • Massage
  • Beauty services
  • Themed dinners
  • Happy hour
  • Fitness center
  • Steam room
  • Ping-pong
General
  • Smoke-free property
  • Pet friendly
  • Designated smoking area
  • Adults only
  • Facilities for disabled guests
  • Safe
  • Soundproof rooms
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • 24-hour front desk
  • Hair/Beauty salon
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Currency exchange
  • Pet bowls
  • Suit press
  • Dry cleaning
  • Room service
  • Tour desk
  • Ironing service
  • Pet basket
  • Car rental
  • Shuttle service (additional charge)
  • Shuttle service
  • Daily housekeeping
  • Business center
  • Concierge
  • Private check-in/out
  • Laundry
  • Valet parking
  • Shared lounge/TV area
  • Baggage storage
  • ATM on site
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Security alarm
  • Key card access
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
Spa
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Petr
Jun 5, 2025 07:00:00 AM
Review Score:   9
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
Negative: Shortage of staff in most restaurants thus long waiting lines even for restaurants booked in advance: Pangea, Nami, Duo. Only Terrace and Bistro were perfect. Not enough umbrellas on the beach and near the pool.
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 120 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Fruit, Bottle of water

Bathroom

Bathtub, Bathrobe, Bidet, Free toiletries, Toilet paper, Toothbrush, Shampoo, Conditioner, Hairdryer, Slippers, Toilet, Spa tub, Additional bathroom, Private bathroom, Shower, Guest bathroom, Body soap, Towels, Shower cap

General

Tile/Marble floor, Fire extinguisher, Iron, Ironing facilities, Safe, Private entrance, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Outdoors

Private pool, Terrace, Outdoor dining area, Outdoor furniture

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Activities

Hot tub

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day
Redlevel Deluxe Partial Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels
Redlevel Deluxe Partial Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Conditioner, Bathrobe, Slippers, Guest bathroom, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Additional bathroom, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels
RedLevel Deluxe
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Iron, Ironing facilities, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, Satellite channels, iPod dock, Telephone

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Parking, Pet Friendly, Wheelchair Accessible, Ocean View, EV Charge Station, Restaurant, TV, Balcony/Terrace, Internet, Accessibility, Breakfast, Air Conditioner, Business Services, Spa, Private Pool, Oceanfront, Wellness Facilities, Bar, Toiletries, Entertainment, Pool, Transportation/Shuttle, Security/Safety, Guest Services, Designated Smoking Area, View, Sports/Activities, Laundry, Hot Tub with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alcala hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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